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Delivery & Returns


We hold stock for immediate dispatch, however other special order items will normally be delivered to you between 7 and 28 days depending on stock levels.

Orders over £399 are delivered free of charge, orders below incur a minimum delivery charge of £19.95.

Once your order has been placed an approximate delivery date will be confirmed to you along with your order confirmation prior to delivery .

For remote areas we place a delivery charge of £39.95, to see if this applies to you click here.

All faults must be notified to us within 14 days of the purchase. Items must be unused and returned in their original packaging. We will need to know the date of delivery , your order reference and the model name/size of the item you are returning. Please e-mail to

If your product is defective you can return it to us and we will refund you with the amount paid for the item less any charges which may be applicable. Due to hygiene reasons we are unable to accept back any mattresses that have been used or removed from the original packaging.

Once we have received any returned items and checked them we will refund your money, less any shipping costs.


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